No 3rd parties
Must be in Charlotte NC
Onsite 4 days a week.
South Charlotte.
We are seeking a highly skilled ProdOps Engineer with a strong foundation in Microsoft technologies for our Production Operations (ProdOps) role. This role will be pivotal in ensuring the reliability, performance, and scalability of our production systems, setting the foundation for a robust ProdOps strategy.
Responsibilities:
Production System Management:
Oversee the operation and health of production environments using Azure and IIS.
Oversee IIS-hosted .NET Core and .NET Framework APIs and websites.
Set up and configure monitoring tools like Azure Monitor and Application Insights.
Incident Response:
Serve as the first point of contact for production issues, ensuring rapid resolution and root cause analysis.
Develop and maintain runbooks and automated processes for common incidents.
Performance and Scalability:
Analyze and optimize the performance of IIS applications.
Plan for capacity needs and ensure systems can handle growth.
Deployment and Automation:
Assist with production deployments, ensuring minimal downtime.
Collaborate with DevOps teams to automate repetitive operational tasks.
Monitoring and Alerting:
Design and configure proactive alert notifications to detect and respond to system anomalies.
Implement multi-channel alerting mechanisms (e.g., email, SMS, webhook).
Design and implement monitoring strategies using Azure Application Insights.
Configure application performance telemetry, logging, and diagnostics.
Develop custom telemetry to meet unique application monitoring needs.
Create and manage detailed Azure dashboards for real-time performance visualization.
Customize dashboards to provide actionable insights for stakeholders.
Documentation and Process Development:
Develop and maintain operational documentation and best practices.
Define and refine ProdOps workflows and processes.
Integration and Reporting:
Integrate Application Insights with other Azure services (e.g., Azure Monitor, Log Analytics).
Generate periodic reports and deliver insights on system performance trends.
Required Skills and Experience:
Proven experience with Azure Application Insights and Azure Monitor.
Hands-on expertise in creating custom dashboards and performance reports.
Strong knowledge of alerting mechanisms and notification setup in Azure.
Familiarity with telemetry data, application performance monitoring (APM), and diagnostics.
Experience integrating Azure services (e.g., Log Analytics, Azure Monitor).
Hands-on experience with IIS (Internet Information Services) for web application hosting.
Familiarity with monitoring and logging tools.
Solid understanding of production system workflows and incident management.
Preferred Skills:
Experience with Azure DevOps pipelines and tools.
Knowledge of scripting languages (e.g., PowerShell, Python) for automation.
Familiarity with cloud cost optimization strategies.
Education and Certifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Relevant certifications a plus, such as:
Microsoft Certified: Azure Administrator Associate.